The Good Till Company and SumUp
Goodtill became known for an iPad-based system used by cafés, bars, restaurants, venues and smaller retailers. SumUp acquired the company, changing the product, contract and support context for users.
Do not buy used Goodtill hardware or renew a legacy service solely from the historic brand name. Confirm who supplies the software, payment processing and support, which version is maintained and how long the arrangement will continue.
Core hospitality and retail features
The platform's appeal was a single till and back-office environment for sales, products, stock, staff and reports. Hospitality modules supported common needs such as modifiers, table service and loyalty, while integrations extended the system.
Assess current availability feature by feature. Legacy marketing does not guarantee that an old module, application programming interface or integration remains supported under the present product.
Hardware, payments and offline use
Inventory the iPads, printers, cash drawers, scanners, network equipment and card terminals. Record ownership, operating-system support and which components can work with an alternative EPOS.
Check payment-processor obligations separately from the software subscription. Test what happens when the internet, local network, printer or payment service fails and who is responsible for resolution.
Data export and migration
Export products, prices, customers, loyalty balances, users, transactions, stock and reports before a contract or portal closes. Reconcile the final sales data with card settlements, cash and accounting.
A replacement supplier should explain data import, hardware reuse, staff training and parallel running. Keep historic records in a readable format for accounting, tax and operational enquiries.
Alternatives to legacy Goodtill
SumUp, Square, Lightspeed, Shopify and specialist hospitality systems may be relevant depending on scale and workflow. Compare table service, ingredients, multi-site control, loyalty, online orders, integrations and support.
Use a three-year cost including card processing, licences, devices, modules, installation and exit. A low reader price does not represent the full EPOS cost.
Verdict for existing and prospective users
Existing users should first establish support, security updates, data access and contractual options. A stable, supported deployment may not need an immediate move, but a documented exit plan reduces risk.
A new buyer should evaluate the current SumUp or successor proposition on its own terms. Past Goodtill features do not prove that the same product remains available unchanged.
Frequently asked questions
Who owns The Good Till Company?
SumUp acquired The Good Till Company. Existing users should confirm their current contract, software and support route directly with the provider.
Can old Goodtill hardware be reused?
Possibly, but compatibility depends on the device, operating system, ownership and replacement software. Obtain a written hardware assessment.
What data should I export before changing EPOS?
Export products, customers, loyalty balances, users, stock, transactions and financial reports, then reconcile them with payments and accounting.